Merrill Gardens ... is always looking for a way to con the public in order to get more "heads in beds". They invented this name game...Facility name was Pacific Place a Merrill Gardens Community, but it had racked up some citations from the state licensing agency, the DSS. No problem...changed the name to Merrill Gardens at Oceanside and
....then there are no citations. One day citations and the next day gone. MAGIC! Depending on which day you ask to see the DSS records, you will see the place as no history of citations or a lot of citations, which include actual deaths of residents due to their negligence. Just changing the name...even under same ownership/management allows them to do this. I have not seen other RCFE chains using this, only Merrill Gardens. Merrill Gardens allegedly spent money to oppose allowing DSS records to be posted online as well. Now that this law passed and the DSS posts them, I understand that Merrill Gardens is now using a law firm and other means to dispute and try to get rid of the citations that they started racking up AFTER they were able to zero them out with the name change game.
This is an intentional...beat the system tactic that Merrill Gardens uses. It is done so that potential residents will not see their bad record and decide to select another facility to call "home".
I will be adding an update on the name game and more examples of this at Merrill Gardens.
MERRILL GARDENS DOES NOT WANT THE PUBLIC TO SEE WHAT REALLY GOES ON IN THEIR FACILITIES.
assisted living, merrill gardens, DSS, elder abuse, public guardian
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